IT Support Specialist

We're Hiring |We're Hiring | IT Support Specialist – Full Time

We are looking for a skilled and customer-focused IT Support Specialist to provide on-site technical support and ensure smooth IT operations whenever full-time engineers are unavailable.

Key Responsibilities:

Provide on-site support for desktops, laptops, and peripheral devices.
Perform IMAC activities (Install, Move, Add, Change).
Handle hardware/software troubleshooting and break-fix support.
Perform system imaging and software installations.
Troubleshoot printers and network printers.
Support Windows and Mac devices.
Provide Office 365 and end-user support.
Assist with conference room setup, AV, and meeting room technologies.
Deliver VIP and high-touch end-user support.
Coordinate with OEMs/vendors for repairs and replacements.
Maintain IT inventory, asset tracking, and documentation.
Ensure SLA compliance and provide after-hours support when required.

Required Skills:

Strong desktop/laptop hardware and software troubleshooting skills.
Knowledge of DHCP, DNS, and LAN connectivity.
Experience with printer setup and troubleshooting.
Familiarity with Microsoft Office 365.
Experience in inventory management and vendor coordination.
Good communication and customer service skills.
Ability to work independently and handle dynamic support requirements.

Interested candidates: Please share your updated resume via DM or apply directly.

#Hiring #ITSupport #DesktopSupport #ITSupportSpecialist #TechnicalSupport #IMAC #EndUserSupport #WindowsSupport #MacSupport #FullTimeJobs – Full Time

We are looking for a skilled and customer-focused IT Support Specialist to provide on-site technical support and ensure smooth IT operations whenever full-time engineers are unavailable.

Key Responsibilities:

Provide on-site support for desktops, laptops, and peripheral devices.
Perform IMAC activities (Install, Move, Add, Change).
Handle hardware/software troubleshooting and break-fix support.
Perform system imaging and software installations.
Troubleshoot printers and network printers.
Support Windows and Mac devices.
Provide Office 365 and end-user support.
Assist with conference room setup, AV, and meeting room technologies.
Deliver VIP and high-touch end-user support.
Coordinate with OEMs/vendors for repairs and replacements.
Maintain IT inventory, asset tracking, and documentation.
Ensure SLA compliance and provide after-hours support when required.

Required Skills:

Strong desktop/laptop hardware and software troubleshooting skills.
Knowledge of DHCP, DNS, and LAN connectivity.
Experience with printer setup and troubleshooting.
Familiarity with Microsoft Office 365.
Experience in inventory management and vendor coordination.
Good communication and customer service skills.
Ability to work independently and handle dynamic support requirements.